Marty gives taxi drivers a clean bill of health

Marty the black Labrador has been left with his tail wagging after several taxi journeys in Milton Keynes indicated drivers have learned they must accept assistance dogs.

Published: Tuesday, 20th August 2019

Marty and his owner joined in with the test purchase organised jointly by South Northamptonshire (SNC) and Milton Keynes Councils on Tuesday, 6 August.

In total five drivers were either pre-booked or hailed on the street and all accepted the fare.

Cllr Dermot Bambridge, SNC’s portfolio holder for environmental services, said: “Both councils have unfortunately had to take enforcement action against drivers in recent years for refusing to take assistance dogs.

“Their worry over a few dog hairs can cause great distress to their owners so we’re very glad the drivers we used on the day knew and followed the rules.”

Depending on the circumstances, taxi drivers who refuse to take assistance dogs risk a formal warning or points on their Taxi Licence which could result in the revocation of their licence if the sanction puts them over the limit of 12 points.

Anyone wanting to make a complaint about an SNC licensed taxi driver can do so via - licensing@southnorthants.gov.uk, or by calling 01327 322378.