The community trigger is a mechanism designed to give victims of anti-social behaviour (ASB) the right to a review of their case.
When certain criteria are met, agencies are required to review how previous complaints of ASB have been dealt with, and what further action, if any, is required. View the Community trigger flow chart.
The trigger can be activated by either the victim themselves or someone on their behalf - such as a carer, family member or councillor. A victim can be an individual, business or community group.
The following criteria must be met:
- Three reported incidents of ASB in the previous 6 months, to a relevant agency (police, council, housing provider)
- Each report has been made within 1 month of the alleged incident
- None of the reports were anonymous
- Each reported incident must have caused harassment, alarm or distress
The community trigger contact is:
Community Safety Officer
South Northamptonshire Council
Email address: firstname.lastname@example.org
If you have activated the community trigger your contact will contact you within two working days. A decision on whether the criteria have been met will be made within seven working days and if this is the case a review panel will convene within twenty-eight working days.