We want to make sure we treat everyone equally regardless of disability, race, age, sex, sexuality or religion.
As part of this commitment, we work to understand people's differences and value them. If, in any of your dealings with us, you feel we have not treated you fairly and with respect because of your disability, race, age, sex, sexuality, religion/belief or pregnancy and maternity then please tell us so we can improve our services:
- Complete a complaints form
- Telephone us on 01295 221586
Equality impact assessments
Equality impact assessments are process designed to ensure that a policy, project or scheme does not discriminate against any disadvantaged or vulnerable people.
Public sector equality duty
The public sector equality duty was brought in as part of the Equality Act (2010) and requires us to have due regard to the need to eliminate discrimination, advance equality of opportunity and promote good relations. It supports good decision making by ensuring we understand how different people will be affected by their activities, so that services are appropriate and accessible to all, and meet different people's needs.
Northamptonshire Rights Charter for people with learning difficulties
All local authorities in Northamptonshire have signed up to the Northamptonshire Rights Charter for People with learning disabilities.
The Charter reflects a county wide commitment to provide services in a way that is accessible for people with learning difficulties. It sets out a simple set of 'rights' that customers should expect from us.
Keep Safe Scheme
The Keep Safe Scheme was started in 2010, a group of people with learning disabilities met and decided to work together to assist others with understanding about hate crime and how to keep safe.
If you feel you have been the victim of a hate crime and wish to report it, see True Vision.