We are continuing to respond to complaints from the public in relation to odour during the COVID-19 pandemic. Only essential visits will be conducted if safe to do so. Where possible we will contact individuals by email or phone; please provide these details when you make contact.
We are continuing with enforcement action where this is required and will liaise with the police where needed.
With the majority of complaints received we will be asking for diary sheets to be kept.
We would ask people to have consideration for their neighbours and those around you during the coming weeks.
Although complaints due to offensive odours are not as common as complaints about smoke or noise, they can still be investigated. It is unlikely that we could assist you when dealing with smells from muck spreading.
The chemicals which give rise to odours are normally detectable at very low levels and cannot generally be measured by way of instruments. When carrying out an investigation of an odour complaint it is a myth that an electronic measuring device is used to determine the type of odour and its concentration. Unfortunately, this is not true. Odours are very complex and the most efficient device we have to smell an odour is our own nose. Sensitively to odour will vary considerably between individuals and any judgement of whether or not an odour constitutes a nuisance can take time as we must visit to try to witness the smell.
If we are satisfied that someone is causing a nuisance, a legal notice can be served on the person responsible requiring them to stop causing the nuisance.
Failure to comply with the notice is an offence for which they can be prosecuted.