Right to Reply
All Food Business Operators (FBOs) have a ‘Right to Reply’ to comment on their rating.
The purpose is to provide FBOs with an opportunity to explain to potential customers any actions that they have taken to improve hygiene standards after a food hygiene rating has been given or to say if there were particular circumstances at the time of the inspection that might have affected the rating.
The ‘Right to Reply’ is intended to apply to those businesses that do not achieve the top rating.
FBO’s comment will be published on the Food Standards Agency website together with the business’s rating.
The ‘Right to Reply’ comments should be made in writing and submitted to us by email to email@example.com or by post to:
Health and Environmental Protection
West Northamptonshire Council
The text may be edited before being published at food.gov.uk in order to remove any offensive, defamatory, clearly inaccurate or irrelevant remarks.
If the text is edited, we will provide a copy of the revised text to the FBO and provide an opportunity to comment on this prior to its publication.