How we collect and share data on homelessness

If you make an application for assistance you will be advised by your Housing Options Officer that your information will be recorded and provided as part of the 'H-CLIC' requirements.

The Ministry of Housing Communities and Local Government (MHCLG) collects information on households who have become homeless to better understand:

  • the reasons people become homeless
  • a person’s housing history and journey
  • what support needs homeless households have
  • how homeless households link with other public services and / or the benefits system

Any information provided will not affect your case or the  services you are offered and will not be used to try and identify fraud.

You can refuse to share information as part of H-CLIC, but it is not possible to give you a full assessment or service without keeping records, collecting detailed information and making appropriate enquiries.

For more information on how we will handle your data see H-CLIC guidance for Local Authorities.