Building control - COVID-19 service impact

Important notice

During these unprecedented times, we will try to operate as as closely as possible to business-as-usual. We are continuing to register and validate applications as they come in. However, we need your help to maintain this level of service.


Please, only submit your application electronically to

You can pay your fee over the phone by calling 01327 322240

We may not be able to access our office

Until otherwise advised, please do not post your drawings and payments. Posted correspondence may remain unattended until we return to normal working conditions.


It may not be possible to maintain our on-site inspection service. Therefore, if you have done or are doing work that would normally require a site inspection please

  • Take photographs of all your work that will provide evidence that what you have done complies with the Building Regulations
  • Do not cover over any work until we have seen your photographs and confirmed that the work is compliant
  • Send us your photographs electronically to so that we can confirm whether they provide the evidence we need
  • Call us on 01327 322240 if you wish to discuss anything and we’ll put you in touch with the relevant Surveyor. We will offer advice and be as flexible as possible when assessing compliance

As far as we are able we will maintain our commitment not to delay the issuing of Completion or Regularisation Certificates.

Please help us to help you by following our advice. We thank you for your understanding.