Council tax reduction

Council tax reduction (CTR) is a means tested discount that is applied to your council tax bill.

You may be entitled to CTR if you are on a low income and struggling to afford your council tax bill.

See the benefits calculator to see if you're eligible for CTR.

You may qualify for Second Adult Rebate if a second adult (other than a partner or jointly liable person) is living at your property and is on a low income.

CTR is not the same as a single persons discount, which is available if you are the only adult living in a property.

For 2019/20 more detailed information please see our Council Tax reduction scheme document.

Make a claim for council tax reduction

If you need help or advice contact our money advice service.

Second adult rebate

Second adult rebate is based on the income of the second adult living at your property and their ability to afford the extra 25 per cent as a result of having a single person discount removed.

Second adult rebate does not apply to your partner, lodger or a jointly liable person.

You should claim second adult rebate if your income is too high to claim council tax reduction (CTR) but the second adult living in the property is on benefits or otherwise on a low income.

We will usually assess an application for CTR as an application for second adult rebate to decide which you would be better off claiming. This is known as the “better-buy calculation”.

If there is more than one second adult sharing your home, the income of both or all of them is taken into account.

You may be able to claim for another type of discount or exemption if you don’t qualify for CTR.

See if you are eligible for second adult rebate by using the online calculator.

Disability relief

The Disabled Band Reduction Scheme (also known as disability relief) is designed to help households where one or more members have a permanent disability. This can be an adult or a child and doesn’t have to be the person responsible for paying the council tax.

To apply, please provide details of the nature of the person’s disability and any benefits they receive from the Department for Work and Pensions. An inspector may then contact you to arrange a home visit.


The property must be the disabled person’s main home and have one of the following features:

  • A room (but not the only bathroom, kitchen or toilet) that is mainly used to meet the needs of the person with a disability
  • An extra bathroom or kitchen which is necessary for meeting the needs of the disabled person
  • Extra space inside the property for using a wheelchair

If you qualify for the scheme and the disabled person later vacates the property, you must tell us. You should contact us within 21 days of this change so that the disabled band can be removed.