Elections and Canvass FAQs

You have received the Household Enquiry Form, now what do you do?

You must reply to it or you will get a reminder. Are all the names listed on the form correct?

Important Note: Once you have added your name to the Household Enquiry Form and this has then been submitted, you will then be invited to register on the electoral roll.

I have completed the Household Enquiry Form, am I now registered?

No. This is only the first stage of registering. You will now be invited to register.

Has the registration system changed?

The electoral registration system in Great Britain changed in June 2014. The registration system is now called 'Individual Electoral Registration' known as IER.

I've heard that there are lots of people who have fallen off the register what are you doing about this?

When the new system of electoral registration was introduced, most people already registered to vote were automatically transferred onto the new register. We then wrote to invite those who did not automatically transfer to register under the new system. Reminders and personal visits were also undertaken as appropriate. Nobody who was registered before the system was changed has been removed from the register as a result of the change. We are continuing to work hard to reach those residents who are not yet registered and encourage those who are not yet registered individually to do so. We have visiting officers (canvassers) who target these people to ensured they get registered. We also conduct regular checks on new builds and leave registration leaflets at these once builds completed.

Does Individual Electoral Registration affect how I vote?

Voting processes haven't changed. However everyone needs to be registered individually to vote by post or by proxy. To register to vote, or if you require a postal or proxy application form, please visit About my vote or Register to vote.

Will I still get an annual canvass form? / I've already registered?

Yes, you will receive a form called a Household Enquiry Form (HEF) every year, even if you are already registered. The purpose of the form is to confirm who lives at your address. This means we can invite other residents, including any 16 and 17 year-olds, to register to vote if we need to. You must reply to this form even if there are no changes, either by returning the form signed or by using the telephone, internet and text services. You will find your security codes on the top corner of your application form.

Will my details be shared with other organisations?

Using information received from the public, registration officers keep two registers - the electoral register and the open register (also known as the edited register). The electoral register lists the names and addresses of everyone who are registered to vote in public elections. The register is used for electoral purposes, such as making sure only eligible people can vote. It is also used for other limited purposes specified in law, such as detecting crime (e.g. fraud), calling people for jury service and checking credit applications. The open register is an extract of the electoral register, but is not used for elections. It can be bought by any person, company or organisation. For example, it is used by businesses and charities to confirm name and address details. Your name and address will be included in the open register unless you ask for them to be removed. Removing your details from the open register does not affect your right to vote.

Is the data I enter online secure?

The online registration service and the data you provide is secure. It has been independently accredited, tested for security and developed to meet best practice guidelines for data security.

Why do you want my National Insurance number?

Under the new system people need to provide a few more details about themselves to register - these are date of birth and National Insurance number. These details are checked against DWP (Department for work and pensions) government records to verify the person's identity. This is intended to make the system more secure.

Why do you want my date of birth?

Under the new system people need to provide a few more details about themselves to register - these are date of birth and National Insurance number. These details are checked against DWP (Department for work and pensions) government records to verify the person's identity. This is intended to make the system more secure.

How do I join or get removed from the open (edited) register?

Removing your details from the open register does not affect your right to vote. You can change your opt-out preference at any time by making a request with your full name, address and an indication of whether you wish to be included in or omitted from the edited register. You can do this in writing, email or over the phone by calling 01327 322128. We will also write to you to confirm any change.