How the Council works

We provide a wide range of services for the public. We are also responsible for developing and promoting policies for the short, medium and long term, working with partners to deliver improvements for the community and for consulting with the public and responding to consultations from other bodies.

This mix of duties can make us look complex and difficult to understand and this can be particularly frustrating when you are trying to do something that seems like it should be simple and straightforward.

It can be even more frustrating when it's not clear whether it is us, the County Council, or some other government organisation that is responsible for providing the service that you need.

Throughout this website, we've tried to point you to wherever you need to go. You may also find it helpful to think about the Council in two parts.

The Councillors Bit

The Councillors are your elected local representatives and it is their job to make sure that the services that the we provide meet your needs and those of everybody else who lives, works and visits the district.

The Councillors do this by setting the overall policies and strategies for the Council and by monitoring the way in which these are implemented. You should talk to your councillor if:

The Councillors carry out their work through a Cabinet of senior Members and various committees and working groups as well as through Full Council. Some powers and responsibilities are reserved by law for Full Council or specifically established committees. Other than these, the Cabinet is responsible for the day to day running of the Council.

The work of the Councillors is governed by a

The Officers Bit

The Officers are the people who work for the Council and who are paid to deliver the services agreed by Councillors.

Senior officers help Councillors to develop policies and objectives but their main role is to provide the public with the highest possible standards of service within the money that the Councillors make available.

You should talk to Council Officers if:

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