May 2012 - Gov Metric Feedback
 |
"made it very easy to know what days I need to put my bins out, very very useful" |  |
 |
Thank you very much for your positive feedback. We are pleased you found the information useful.
|
|
| |
"I was not sure if/when/how my missed bin would be collected, so to recieve this page/info right after i logged my complaint was very useful, and satisfying to know my problem would be resolved within 2 days - and not 2 weeks. thanks!" | |
| |
Thank you very much for your positive feedback. We are constantly doing work to improve the Online Services, so we hope you continue to use them in future.
|
|
| |
"Life is so much easier when you can arrange replacements/collections regarding rubbish and Sharps Bins via the internet. Thank you for a good service." | |
| |
Thank you very much for your positive feedback. We are constantly doing work to improve the Online Services, so we hope you continue to use them in future.
|
|
| |
"Changed the rules of recycling and didn't clearly communicate it until you refuse to empty my green bin...still without clearly communicating why!" |
 |
| |
We apologise if you have missed the information about the change in cardboard collections. Residents were informed by bin information hanger in early April and with a leaflet accompanying the Council Tax leaflets. Information was also in the most recent SNC Review this month, in the local press, and on our Twitter pages (@SNorthantsC), along with other methods of getting the message out there. Our website has had the most up to date information published on it since March, including a list of FAQs about why the recent changes have come in at -www.southnorthants.gov.uk/CardboardFAQs.htm |
|
| |
"Very informative" | |
| |
Thank you for this feedback, we do our best to provide a wide array of local events throughout the year.
Link - http://apps.southnorthants.gov.uk/website/2012events.asp |
|
| |
"Good information which is lacking on my Council (Ealing) website." | |
| |
Thank you for this positive feedback, it has been passed onto the relevant department.
|
|
| |
"It was also clear to read and easy to use. thanks a lot." | |
| |
Thank you for the positive feedback, we are pleased to hear you found it easy to use.
|
|
| |
"Where is street doctor" | |
| |
Street Doctor is an online facility provided by Northamptonshire County Council, however as people may look on our website for a link, links have now been added to Street Doctor from the Online Services pages.
|
|
| |
"Good website, easy to navigate" | |
| |
Thank you for the positive feedback, we are pleased to hear you found it easy to use. | |
| |
"I tryed to log into the link www.mpsonline.org on your website to stop any junk mail being mailed to my house, however the link sent me to the Michigan Pychiatric Society!!!! Could you please amend" |
|
| |
Thank you for spotting this incorrect URL. It had a .uk missing from the end which meant it picked up the wrong website. We have now corrected this.
Link - http://www.southnorthants.gov.uk/managerubbishhome.htm |