December 2011 - Gov Metric Feedback
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"Excellent site and very easy to follow. So easy to arrange collection of Sharps Box." |
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Thank you for your positive comment, we are pleased the online services are working well for you. Link - http://www.southnorthants.gov.uk/clinicalandsharps.htm |
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"It only had events to 31 December 2011 and I was looking ahead into 2012. The page is a little short sighted." |  |
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Unfortunately it appears you must have accessed the site, at the time when the events were being switched over to include 2012. There are now many events showing for 2012. Link -http://apps.southnorthants.gov.uk/website/2012events.asp
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"I have not received a new calendar and the page does not show whether there are green or black bin collections for Hackleton and Piddington over the Christmas period - the 2011 calendar stops on 17th Dec." | |
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There are several links to the Christmas Collection Calendar, including one directly below the normal calendar, so it is available on the Bin Collections page, as from the home page and search.
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"The paragraph about full plans application makes no sense" | |
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Apologies for the mistake on this page, there had been an accidental duplication of text, which has now been removed. |
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"it also explained things clearly,and answered my question." | |
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Thank you for your positive feedback, we are glad it answered your question. This feedback has been passed on to the relevant department. |
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"I was enquiring about Christmas refuse collections and 2012. It wou;ld be good to know arrangementrs." | |
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Unfortunately you had looked on the page a day too early! The Christmas refuse collections are now detailed on the page. |
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"Link to paying council tax just takes you round in a circle" | |
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Thank you for pointing this mistake out to us, the link was referring to another page but as you noticed it shouldnt have been. We have now corrected this mistake and the link takes you directly to the Online Payment System. |
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"you ring the numbers and only get an answer phone message. Frankly not much help in a homeless crisis" |
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We are really sorry to hear that you could not reach someone to speak to when you needed to, we have now corrected this mistake and provided a number that will always get you someone to speak to in future. |
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"No press office contacts or email" | |
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We apologise for the lack in contact details for the press office, there was an error that was stopping it from showing. We have now amended this link and contact details are now present. |