Help for pensioners and people on benefits

a) Winter fuel allowance
The winter fuel allowance is a tax free, non means tested payment intended to help older people keep warm during the winter. For the winter of 2015/16 it is set at up to £200 for those over 60, and up to £300 for those over 80.

b) Cold weather payments
Cold weather payments are made to people in receipt of certain benefits to help with additional heating costs during cold weather. Payments are made for each seven day period of very cold weather between 1 November and 31 March. A network of weather stations across the country gathers temperature information. Payments are made when the local temperature is either:

Contact: There is no need to apply; people who are eligible for the payment will receive it automatically.

c) Warm home discount
For winter 2015 to 2016, you could get £140 off your electricity bill through the warm home discount scheme
Contact: Households should make contact with their energy supplier.

d) Green Deal
The Government has withdrawn funding for the Green Deal scheme. For information about this see Green Deal: energy saving for your home

e) Local Authority Grants
Households living in poorly insulated properties or properties without adequate heating may be eligible for a grant from the council. To be eligible for a grant the householder must be an owner occupier and be in receipt of a benefit. The grants are discretionary and funding is limited.
Contact: Private sector housing team on 01327 322290 or e-mail

f) Priority services for vulnerable customers
Disabled people are eligible to be added to their energy supplier's priority service register. This gives access to additional free services, which can include:

Contact: To register disabled householders should contact their energy supplier direct.

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