Website help
Contents
- Navigating from the Homepage
- Go back to homepage
- Content on the pages
- Using the footer options
- Printing pages
- Saving favourites
- Download PDF reader
1. Navigating from the Homepage
Search facility
Use the search to find all results on the website from a specific word or enter a phrase of something you’re trying to find. The search is best used when you are not quite sure what you are looking for and want to browse the options that come up. On a majority of searches you will be presented with a quicklink box that appears first, this will always give you the online service that is available.
A to Z
The A to Z is for finding a specific area that you want to look at, knowing the word means you can go straight to that letter and be taken straight to that page. If you can’t find what you are looking for, try using the search facility to see if we do have information on the subject.
Navigation – top menu
- Living - will take you to a menu screen, with all information available to a resident e.g. Council Tax
- Business and Jobs - will take you to a menu screen, with all information available to businesses, current jobs at the Council and Economic Development
- Visiting - will take you to a menu screen, with all information available for visitors and those wanting to know more about the area
- Council - will take you to a menu screen, with information about the Council from Councillors to Performance
- Online Services – will take you to the A to Z of services that we provide at the council, for you to use the online service. Also has a list of specific online services you can access e.g. pay a bill
- Have your Say - will take you to a list of ways you can provide feedback to the Council
Top News
These top news stories change regularly and will always give you an idea of the latest news happening specific to the Council.
News
You can also view all other news items dating back to 2010, by clicking on the ‘view more news’.
Top Tasks
These top tasks have been added to the homepage for quick links to our most hits pages in accordance with the website statistics. If your task isn't listed, please select the full list of online tasks.
Events
The current 5 events always show on the homepage, but if you would like to view future events, click on ‘forthcoming events’ and search through our list of events.
Contact details
Contact details for the council are displayed on the homepage. If you want to contact a specific department, other authority or emergency contacts click the on the contact us link.
.jpg){kind=small}
.jpg)
2. Go back to home
Top of page
To get back to the homepage at any point, you simply need to hover your cursor over the header image at the top of the page and the link will appear in the sky. This is the same approach as most websites to link to homepage in the header.
Use the Breadcrumb trail
To get back to the homepage or the previous page you were on, it is best to use the breadcrumbs. They are at the top of each page and they help you see the journey you have just taken and how to get back. Each page listed on the breadcrumb is a link.
Home link on the footer
The footer stays the same on every page and is positioned at the very bottom. No matter where you are on the site, you will have access to the homepage from here.
.jpg)
3. Content on the page
Left hand menu
This menu gives you access to all the other pages within that section. The menu will always stay on the left so you can click through all the pages.
Do it online
Watch out for these options on the right hand side, they give you an online service option when it is available. If this doesn’t appear on the page, it means there isn’t an online service at this present time.
Contact details
On the right hand side of every page you should see the Contact Details, which are relevant to that department or service.
Related pages
This option doesn’t appear on all pages, but it is a guide for you to know that another page might be useful to you or possibly be the page you were looking for if the page your on isn’t correct.
Hyperlinks
Links to documents and websites are marked on the page by the brown underlined text.
Coloured faces
The coloured faces are on a majority of the pages and they represent the chance for you to ‘have your say’ about the page or service. You can comment on the content, the online service, an error on the page or something that’s missing that you would like to see here.
From all these comments we receive, we have created a page called ‘You said, we did’. To view this page, either go to the ‘Have your say’ section or click on the following link - http://www.southnorthants.gov.uk/1444.htm
This page is for you to see we are listening to your feedback and making changes where we can.
4. Using the footer options
.jpg)
Home
Takes you back to homepage.
A to Z of services
Takes you to the A to Z list of all the Council services, the same as the link on the homepage.Site map
Provides the layout/hierarchy of the whole website. This is good to use if you want to know where something is on the website or to see the whole contents of the site.Website help
Website help is still being developed but it currently contains the same details as this handbook.Website stats
The stats show you how many people visit our website every month and the increase in hits over the past years, dated back to 2005.Disclaimer
The Councils Copyright Statement, disclaimer and website privacy policy.Contact us
Takes you to the Contact Us page.Listen to website
Website tool that reads the website through your speakers.Translation
This tool translates the whole website into the language you select.
5. Printing pages
The pages have been setup to only print the content, so you don’t waste ink printing all the images.
You can print out the page you are reading by clicking on the print icon.
6. Saving favourites
If you frequently visit the same page, you can save it as a favourite to make it easier to return to.
- Click on the new Favourites icon
- Then give it a name
- Click add
7. Download PDF reader
Documents on our website are available in PDF format. You can read these using Adobe Reader or alternatives.